All of our frames come with at least a 12 month manufacturing faults warranty which means if anything happens to the frame and it is a manufacturing fault/defect within that time it will be replaced free of charge. (This is providing the frame is still available from the supplier).
We only stock current frames, therefore should you need a part replacing following an accident with your spectacles we may be able to obtain replacement parts.
At Oakwood Eyecare the main priority is your satisfaction. We offer a lifetime of care to all patients including free adjustments of spectacles. If you are just passing through the area, you are most welcome to come in at any time and let us service your glasses for you. We routinely check all the screws and replace them if they will not tighten up correctly. The condition of your lenses will also be assessed.
If you ever have any concerns with any new glasses from us and a repeat eye examination is needed, we will do this at no charge to you.
We feel we offer such great prices on our Spectacles as we don’t want price to be a reason you buy your spectacles elsewhere.
Should you find the identical product cheaper at another opticians practice, please advise us and if this is the case we will match the price!!!
All you need to do is make a note of the frame make and model number, the exact make and type of spectacle lenses, the price and where you have seen it. We will then confirm with that supplier and match the price for you.
Terms and conditions
- We will match Multiple Optician’s stores prices.
- The competitor’s product must be brand new (so we can offer you the same warranties and guarantees), identical to ours, and offered on the same offer conditions.
- We must be able to verify the other supplier’s price.
- We will only match the price of a product, not on our other services.
- Cannot be used with any other offer.